Set up email on an Android phone or tablet

1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
2. Type your full email address, for example tony@contoso.com, and your password, and then select Next.
3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
4. Enter the following account information and select Next.

• Domain\Username Type your full email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.

 Note    On some versions of Android, you must use the domain\username format. For example, if your email address is tony@contoso.com, type contoso.com\tony@contoso.com. Your username is your full email address.

• Password Use the password that you use to access your account.

• Exchange Server Use the address of your Exchange server. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name. If you are not using Office 365, see Find your ActiveSync server name later in this article.

5. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:

• Email checking frequency The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
• Amount to synchronize This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
• Notify me when email arrives If you select this option, your mobile phone will notify you when you receive a new email message.
• Sync contacts from this account If you select this option, your contacts will be synchronized between your phone and your account.

6. Select Next and then type a name for this account and the name you want displayed when you send e-mail to others. Select Done to complete the email setup and start using your account.

 Note    You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.

Find your Exchange ActiveSync server name

If your email program is not able to automatically find your Exchange ActiveSync server name, you may need to look it up.
If you’re connecting to your Office 365 email, use outlook.office365.com as your Exchange ActiveSync server name. The Exchange ActiveSync server name outlook.office365.com can be used if you are using the latest version of Office 365.
If you’re not using Office 365 or if you aren’t sure if you are using the latest version of Office 365, follow these steps to look up your Exchange ActiveSync server name. Follow these steps to determine your Exchange ActiveSync server name.

1. Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.
2. In Outlook Web App, on the toolbar, click Settings > Options > Account > My account > Settings for POP and IMAP access.

 Note    Although you’re not setting up a POP3 account, you will use this value to determine your Exchange ActiveSync server name.

3. Under POP setting, look at the value for Server name.

• If the Server name shows outlook.office365.com, your Office 365 account is on the latest version of Office 365, and you can use outlook.office365.com as your Exchange ActiveSync server name.

• If the Server name value is in the format podxxxxx.outlook.com, your Office 365 or other Exchange Online account is not yet on the latest version of Office 365, and you can use m.outlook.com as your Exchange ActiveSync server name.
• If the Server name value includes your organization’s name, for example, pop.contoso.com, then your Exchange ActiveSync server name is contained in address bar in your browser when you are signed in to Outlook Web app - -but without the leading https:// and without the trailing /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.

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Set up POP or IMAP email on an Android

1. From the home screen, tap Applications > Settings > Accounts & sync > Add account > Manual setup.
2. On the Incoming settings screen, in the Protocol drop-down menu, select IMAP or POP3. We suggest you select IMAP because it supports more features.
3. In the Email address and Username text boxes, type your full e-mail address, for example tony@contoso.com, and your password, and then select Next. Your user name is the same as your e-mail address.
4. In the Password text box, enter your password.
5. In the IMAP server or POP3 server text box, enter your IMAP or POP server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. If you’re not using Office 365, see Find your POP or IMAP server settings later in this article.
6. In the Security type drop-down menu and Server port text boxes, specify the POP or IMAP settings that you looked up in step 5, and then tap Next. Your e-mail application will check your IMAP or POP settings.
7. On the Outgoing server settings screen, the Login required option should be selected for you, and the Username and Password text boxes should be filled in.
8. In the SMTP server text box, enter the SMTP server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com. If you’re not using Office 365, see Find your POP and IMAP server settings later in this article.
9. In the Security type drop down menu and Server port text box, specify the SMTP settings that you located in step 5, and click Next.
10. In the Account name, text box, enter a name your account (for example “Office 365 email” or “Work email). In the Your name text box, enter the name you want displayed when you send e-mail to others (for example “Tony Smith”), and then select Finish Setup.

 Note    You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive email.

Find your POP and IMAP server settings

If you’re connecting to your Office 365 email, the server name for IMAP and POP is outlook.office365.com and the server name for SMTP is smtp.office365.com. These settings can be used if you are using the latest version of Office 365.
If you’re not connecting to Office 365 email, or if you aren’t sure if you are using the latest version of Office 365, do the following to look up your settings.

1. Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.
2. In Outlook Web App, on the toolbar, click Settings > Options > Account > My account > Settings for POP and IMAP access.
3. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Settings for POP and IMAP Access page under POP setting or IMAP setting, and SMTP setting.

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What else do I need to know?

• The POP, IMAP, SMTP, and Exchange ActiveSync server names for Office 365 users shown earlier in this article applies to accounts that are on the latest version of Office 365 (sometimes referred to as Office 365 after the service upgrade). If your account is not on the latest version of Office 365 (sometimes referred to as Office 365 pre-upgrade), you need to look up your own settings. Check out Am I using Office 365 after the service upgrade? to determine if your account is on the latest version of Office 365.
• If you see Not available under POP setting, IMAP setting, and SMTP setting, you may need to contact the person that manages you email account to determine your Exchange ActiveSync server name.
• If your email account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your email account through a mobile phone will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see Sign in to Outlook Web App.
• If you are an IT professional or email administrator, read the blog post Cross-site redirection of Exchange ActiveSync clients in Office 365 for detailed information about connectivity issues you may experience. 

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